Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

• Email address
• Organization name
• Billing information (processed securely through Stripe)
• Account preferences and settings

Invoice Data

• Customer names and email addresses
• Invoice numbers and amounts
• Due dates and payment status
• Currency information
• Any additional data you choose to import via CSV

Technical Information

• IP address and browser type
• Device information and operating system
• Usage data and analytics
• Log files and error reports

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain the Invoice Insight service
• Process your transactions and manage billing
• Send automated email alerts for due invoices
• Generate analytics and reports for your account
• Communicate with you about service updates and account matters
• Provide customer support and respond to inquiries
• Improve our service and develop new features
• Ensure security and prevent fraud

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our service:

• Stripe: Payment processing and billing management
• SendGrid: Email delivery for invoice alerts
• Cloud hosting providers: Secure data storage and infrastructure

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Invoice Insight, our users, or others.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• SSL/TLS encryption for data transmission
• Encrypted database storage
• Regular security audits and updates
• Access controls and authentication
• Secure hosting infrastructure

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Provide customer support

Upon account termination, we will delete your data within 30 days, except where retention is required by law.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct your personal information
• Deletion: Request deletion of your personal information
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications

You can exercise these rights through your account settings or by contacting us directly.

7. Cookies and Tracking

We use cookies and similar tracking technologies to provide and improve our service:

• Essential cookies: Required for basic service functionality
• Session cookies: Maintain your login status
• Analytics cookies: Help us understand service usage

You can control cookies through your browser settings, though disabling certain cookies may affect service functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our service is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through the Service or via email.

This Privacy Policy is effective as of the date last updated above and will remain in effect except with respect to any changes in its provisions in the future.